A strong facilitator is:
- Able to listen to others and speak well
 - Open to many points of view
 - Able to create inviting learning environments
 - Able to deal with difficult situations
 - Self-motivated and eager to learn by exposing themselves as learners
 - Respectful of others’ knowledge and experience
 - Able to help develop workers’ capacity to challenge inequitable power relations in their workplaces and communities
 - Able to shine an equity lens on all activities, member integrating an analysis of class, race and gender
 - Committed to trade union values like democracy, equality, and social justice
 
A CUPE member facilitator:
- Represents CUPE to our members
 - Plays a vital role in building a stronger union
 - Is held to a higher standard of behaviour inside and outside the workshop
 - Practices and encourages union activism
 - Always treats others as family
 - Takes action against discrimination or harassment